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Senior Business Analyst

Remote in Argentina,
& 2 others

We are seeking a highly motivated Senior Business Analyst to join our distributed team in providing long-term support for a custom insurance policy administration application.

This role offers the opportunity to collaborate with business users, vendors, and development teams to enhance system functionalities and streamline processes for a well-established insurance company specializing in commercial products and services.

Responsibilities
  • Support configuration activities for insurance policy administration
  • Learn configuration filework activities, including rating, UI, error messages, and document prototypes
  • Create Epics, Features, and User stories in MS Azure DevOps for complex functionality implementation
  • Contribute to the knowledge repository by capturing knowledge transfer and activities using MS Office and SharePoint
  • Triage production issues for the CORE team
  • Create and maintain understanding documents outlining issues
  • Develop user requirements documents to define solutions
  • Assist in requirement elicitation and estimation
  • Liaise with business users, vendor BAs, and development teams to understand issues and determine actions
Requirements
  • 3+ years of experience in Business Analysis
  • Insurance domain knowledge
  • Strong documentation analysis skills
  • Experience with SQL
  • Experience documenting requirements during knowledge transfer sessions
  • Eagerness to learn and support a growing account and team
  • Experience working in a distributed team environment
  • Good English communication skills with experience in direct customer interaction (CEFR B2 or higher)
Nice to have
  • Experience with Insurity software
  • Knowledge of Property and Casualty insurance
  • Experience in requirements and change management