Mexico
We are seeking a dynamic and detail-oriented Project Coordinator to assist with the technology transition related to onboarding a new facilities management and resiliency services provider.
The ideal candidate will work across a matrix of vendor teams and SMEs to ensure seamless integration of software and hardware in our environment without leading a team. This role involves validating requirements, managing touchpoints, and implementing solutions across employee-facing applications and small business systems.
Responsibilities
- Facilitate onboarding of new vendor staff, ensuring successful account creation and setup
- Coordinate distribution and deployment of supplier laptops
- Integrate supplier software tools, establish data flows, and conduct testing
- Manage communications and change processes alongside SMEs
- Validate requirements and oversee touchpoints between vendor platforms and internal systems
- Implement new supplier tools and ensure smooth transitions for employee-facing applications
- Set up Single Sign-On (SSO) for supplier tools and troubleshoot integration challenges
- Collaborate with stakeholders to document processes and align expectations
- Confirm readiness of supplier platforms by addressing technical tasks per third-party implementation guides
- Act as a liaison across teams to ensure stakeholder satisfaction and effective project coordination
Requirements
- 3+ years of working experience with communications management, service desk management, and stakeholder management
- Expertise in platform and software integrations, including single sign-on (SSO) setup
- Strong background in technical knowledge to execute implementation plans provided by third parties
- Familiarity with management tools such as desk reservation software and project management platforms
- Proficiency in documenting clear processes and collaborating with diverse teams
- Capability to independently manage projects without direct leadership responsibilities
- Understanding of working with SMEs on communications and change management
- Flexibility to operate across a matrix environment that blends various vendor and internal teams
Nice to have
- Background in Azure DevOps for project tracking and coordination
- Showcase of skills in project documentation development
- Familiarity with advanced tools or frameworks to enhance deployment efficiency
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn