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We are seeking a Middle ELK Support Engineer to join our team remotely.
You will be responsible for supporting and maintaining ELK platform, developing new features/automation/integration. You will be part of the ELK Platform team, which is also involved in supporting PagerDuty and Uptrends SaaS including automation of these platforms support.
Responsibilities
- Deploy, manage, and operate scalable, highly available, and fault-tolerant Elastic clusters
- Carry out upgrades and revamping of supported beats versions and self-hosted parts
- Responsible for SSL certificate rotations, managing capacity, optimizing cost, and the performance of the clusters
- Maintain and update IAC automation scripts for cluster management and on-boarding support
- Outline and maintain platform documentation and SOPs
- Assist in the enhancement of the Observability Platform to support internal customers
- Manage ELK stack configurations, limits and various aspects of the stack on different layers
- Act as the primary point for troubleshooting and resolving various incidents and issues
- Maintain and guide team members on APM usage
- Coordinate with internal and external vendors for installation, upgrades, and addressing day-to-day responsibilities
- Support data ingestion and enrichment, data backup, and restoration
Requirements
- 2+ years of relevant professional experience
- Proven experience in the implementation and maintenance of Elastic search clusters
- Proficient with various observability technologies including Elastic Synthetics and RUM
- Strong knowledge of IAC scripts and pipeline tools like Terraform and Ansible
- Proficiency with Python
- Knowledge of Helm
- Strong written and verbal communication skills
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- B2+ English level proficiency
Nice to have
- Knowledge of AWS and GCP
- CI/CD experience
- Experience with PagerDuty, UNIX shell scripting, Uptrends
- Knowledge of Jenkins, Kubernetes, Linux
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn