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As an Experience Design Consultant at EPAM’s LATAM Design Studio, you will play a key role in crafting and delivering advanced digital experiences for enterprise clients, with a strong focus on AI-driven solutions.
You will work alongside multidisciplinary teams to develop user-centric, creative, and measurable results that utilize the latest advancements in design and artificial intelligence. This role offers the opportunity to shape the future of digital products and make a meaningful contribution to global organizations.
Responsibilities
- Lead or contribute to the design of digital products and services, embedding AI capabilities such as chatbots, recommendation engines, and personalization
- Conduct UX heuristic assessments, review design systems, and perform competitor analysis, including for AI-powered interfaces
- Map user journeys and service ecosystems, identifying areas for AI-driven improvements
- Create and present high-fidelity prototypes using top design tools and AI-enhanced platforms
- Collaborate with data scientists, AI engineers, and business partners to define, test, and refine AI-enabled user experiences
- Use both quantitative and qualitative research methods to inform and validate design decisions, including the evaluation of AI features
- Present design solutions to clients, manage feedback, and build consensus among stakeholders
- Mentor junior designers and support the growth of the LATAM Design Studio’s expertise in AI and experience design
Requirements
- At least 5 years of professional experience in experience design, UX, or related fields, including significant work on AI-powered products or features
- Minimum 2 years in leadership, management, ownership, architect, or coordinator roles
- At least 1 year of experience leading teams of five or more people
- Participation in at least two full-cycle projects or several projects covering different phases of the development lifecycle
- Advanced proficiency in Figma, Sketch, Adobe XD, Axure, InVision, or similar tools, with experience using AI design plugins such as Figma AI or Uizard
- Experience with journey mapping and ecosystem visualization tools like Miro or Lucidchart, including mapping AI touchpoints
- Familiarity with analytics and AI analytics platforms such as Google Analytics, Amplitude, or Mixpanel
- Strong knowledge of UX research methods, including usability testing, heuristic evaluation, and assessment of AI-driven features
- Portfolio featuring at least two to three case studies that demonstrate high-fidelity prototyping, journey mapping, and strategic design for enterprise or large-scale digital products, including at least one AI-powered project
- Experience collaborating with cross-functional teams, including data science and engineering
- Passion for the intersection of design and AI, with a drive to shape the future of digital experiences
- Strategic mindset with the ability to connect business goals, user needs, and emerging technologies
- Comfortable leading projects, presenting to clients, and advocating for user-centered, data-driven design
- Eagerness to learn new tools, methods, and AI advancements, with a proactive and adaptable approach
- Enjoys mentoring and collaborating, sharing knowledge, and elevating team capabilities
- Excellent English speaking and writing skills at a B2 level or higher
Nice to have
- Experience with additional AI design platforms or tools
- Familiarity with service design methodologies
- Background in enterprise-level digital transformation projects
- Knowledge of accessibility standards in AI-driven interfaces
- Experience working with international or distributed teams