We are seeking a Delivery Manager to join our remote team to oversee and enhance the delivery processes across various projects. This role demands a proactive leader who can manage complex project landscapes and ensure optimal outcomes. The successful candidate will be pivotal in maintaining high standards of delivery and client satisfaction.
Responsibilities
- Ensure adherence to governance in delivery management and production according to the delivery model
- Serve as the primary point of contact for top management and clients on delivery-related matters, including escalations and contractual changes
- Oversee resource allocation, ensuring the appropriate skills and seniority levels are applied according to the delivery roadmap
- Maintain accountability for technical leadership, ensuring robust and future-proof architecture and adherence to technical quality standards
- Facilitate coordination across multiple disciplines and stakeholders
- Develop and sustain long-term client partnerships
- Address client concerns and proactively manage engagement risks
- Oversee the creation of customer proposals and statements of work
- Guarantee project alignment with organizational processes and methodologies, focusing on agile approaches
- Manage project delivery, including methodology application, change management, risk analysis, and stakeholder management
- Ensure client responsibilities are fulfilled within engagement parameters
- Develop comprehensive delivery plans including estimations of timeframes, resources, and quality
- Implement a strategy for continuous delivery risk management
- Track and enhance delivery productivity
- Support sales initiatives by participating in bids and providing expertise
- Mentor and coach other delivery managers
- Contribute actively to the organization-wide delivery management community
Requirements
- Minimum of 8 years in IT, with extensive experience in cloud technologies
- At least 3 years in leadership roles such as Lead, Manager, or Architect in Agile or hybrid environments
- Experience managing teams of at least 20 members
- Participation in at least 5 full-cycle projects or experience launching marketable products or key capabilities
- Proficient in programming languages such as Python, Scala, or Java
- Advanced skills in SQL and its application in data management and analytics
- Experience in developing and supporting Big Data solutions
- Understanding of Data Architecture and its impact on project outcomes
- In-depth knowledge of cloud-based data management
- Strong client management skills and ability to handle client relationships
- Comprehensive knowledge of the Software Development Life Cycle (SDLC) and its application in project management
- Ability to communicate effectively across functions and with executives, providing regular status updates and risk assessments
- Advanced English communication skills, both spoken and written, for effective collaboration and relationship building
Nice to have
- Project Management certification
- Experience with innovative project delivery methodologies
- Familiarity with international and multicultural work environments
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn