Mexico
We are seeking an experienced and motivated Chief Manual Tester to join our dynamic team.
This role involves overseeing QA processes, managing and coordinating teams, ensuring high-quality testing standards, and serving as a critical liaison between offshore and onsite teams within an innovative and challenging project environment.
Responsibilities
- Define and update the Test Plan and Test Strategy to align with project needs
- Coordinate the QA team’s activities, including planning, estimations, task prioritization, and monitoring
- Oversee change processes and implement improvements while mitigating risks in dynamic project situations
- Maintain Jira dashboards, compile QA statistics, and prepare project status reports
- Facilitate automation progress in collaboration with the Pod
- Provide sprint sign-offs and oversee production release readiness
- Offer constructive feedback to team members and ensure their professional development
- Represent the offshore team to address queries, highlight issues, and strengthen communication with onsite counterparts
- Engage in grooming, planning, retrospectives, daily standups, and stakeholder interactions
- Manage communication across a distributed team spanning the USA, Belarus, and India, ensuring effective collaboration with Pod leads
- Perform functional testing of e-commerce applications across desktop, mobile web, native apps (iOS/Android), and backend components
- Conduct web analytics testing using tools like Charles Proxy and Adobe Analytics
- Evaluate and interpret product requirements for coherence with current feature sets
- Document and verify defects to maintain quality benchmarks
Requirements
- 7+ years of QA experience with a record of leading successful projects
- 2+ years supervising teams of 5-8 QA engineers
- Background in mobile, API, and web services testing
- Capability to design and optimize comprehensive Testing Strategy
- Understanding of Agile methodologies for iterative workflows
- English proficiency at a B2 level or higher for clear communication
- Reliability and ability to work independently with minimal supervision
- Stress management and readiness for projects with demanding deadlines and evolving requirements
Nice to have
- Proficiency in BDD testing methodologies and Gherkin syntax
- Background in e-commerce applications
- Proactive mindset to identify opportunities for improvement
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn