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We are seeking a proactive and results-driven Chief Business Analyst to serve as a strategic link between business stakeholders and IT teams, driving business value through innovative technology solutions such as Generative AI.
This role emphasizes understanding business needs, identifying areas for improvement, and aligning solutions with strategic objectives while fostering cross-functional collaboration.
Responsibilities
- Act as the central point of collaboration between IT teams and business units to ensure seamless communication
- Build relationships with stakeholders to identify their challenges, needs, and goals
- Identify opportunities where IT and emerging technologies like Generative AI can add organizational value
- Translate business needs and issues into concrete, actionable IT requirements
- Collaborate with technical teams and stakeholders to design and implement solutions leveraging technologies including Generative AI
- Facilitate workshops and meetings to collect input, communicate updates, and address concerns
- Evaluate the effectiveness of IT initiatives in delivering measurable business impact
- Communicate regular updates to stakeholders regarding progress, outcomes, and alignment with strategic goals
- Stay updated on industry trends, particularly innovations in Generative AI, and recommend future technology-driven advancements
- Assist in implementing change management processes for successful adoption of new systems and workflows within the organization
Requirements
- Proven experience in requirements analysis, change management, and stakeholder engagement with at least 7 years in business analysis or related fields
- Knowledge of insurance processes and operations, integrated with expertise in optimizing workflows through technology
- Understanding of Generative AI principles, with demonstrated capability to identify high-value business use cases
- Strong analytical and problem-solving skills coupled with the ability to align IT strategies to business priorities
- Competency in IT systems and processes, emphasizing the translation of technical features into business solutions
- Proficiency in project management, including planning, execution, and stakeholder collaboration
- Exceptional communication, negotiation, and interpersonal skills for effective cross-functional teamwork
Nice to have
- Background in Guidewire ClaimCenter and PolicyCenter for claims or policy administration
- Expertise in insurance claims and policy administration systems, or comparable industry solutions
- Understanding of industry-specific tools and practices to improve operational efficiency through IT innovation
We offer/Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn