Chief Business Analyst
We are excited to announce an opportunity for a Chief Business Analyst to lead our team in harnessing the power of business intelligence tools to deliver impactful data-driven results.
The ideal candidate will be pivotal in translating complex business requirements into strategic objectives, providing direction to stakeholders, defining high-level deliverables, and ensuring the overall alignment of goals with business strategies.
Responsibilities
- Lead collaboration with the product owner and senior management to deeply understand business strategies, long-term objectives and user needs, serving as a strategic advisor and the primary product SME for the development team
- Define high-level MVPs and outline strategic roadmaps for delivering continuous value using epics and features
- Independently create and refine user stories based on complex and often ambiguous feature definitions
- Develop and communicate technical and system integration strategies, tracking interdepartmental dependencies and ensuring organizational coherence
- Lead the QA and development teams in devising comprehensive test strategies and plans based on acceptance criteria, with an overview on risk assessment
- Oversee and guide the delivery and implementation of features and capabilities, ensuring firm alignment with business strategies and user expectations
- Conduct high-level investigation and troubleshooting of production issues, resolution, or escalation management as necessary
- Drive impact analysis to aid in strategic prioritization and expedite the definition and refinement of features and user stories across multiple projects
- Monitor, measure, and report the success of products and processes ensuring they meet comprehensive compliance and risk policies
- Mentor junior business analysts in best practices, troubleshooting and effective communication
Requirements
- 7+ years of experience in Business Analysis
- 2+ years of leadership experience in managing cross-functional teams and projects
- Proven experience in developing, maintaining, and overseeing the use of BI tools such as Tableau and Power BI
- Advanced proficiency in writing and reviewing SQL queries and overseeing others in this capacity
- Deep familiarity with Salesforce integrations, administrative settings, and Power BI strategic deployment
- Expertise in creating, maintaining, and comprehensively sharing complex business flow diagrams across the organization
- Advanced troubleshooting skills with the capability to lead investigations, resolve complex issues, or escalate problems with strategic implications
- Comprehensive understanding of risk management, compliance policies, and procedures related to sophisticated business processes
- Fluent English language skills at B2+ proficiency level
Nice to have
- Demonstrated experience in building and leading teams that maintain performance measures in Tableau
- Background in supporting legacy and Cloud BI environments
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn