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Business Relationships Manager

Hybrid in Argentina

We are seeking a proactive and results-oriented Business Relationships Manager to connect business stakeholders and IT teams, delivering business value through cutting-edge technology solutions like Generative AI.

This position requires understanding organizational needs, identifying areas for improvement, and aligning solutions with strategic goals while fostering effective cross-functional collaboration.

Responsibilities
  • Establish effective communication and collaboration as the primary liaison between IT teams and business units
  • Cultivate strong relationships with stakeholders to gain insight into challenges, needs, and objectives
  • Assess opportunities where IT and emerging technologies, including Generative AI, can deliver organizational value
  • Define clear IT requirements based on business opportunities and challenges
  • Coordinate with technical teams and stakeholders to create solutions leveraging technologies such as Generative AI
  • Facilitate team workshops and meetings to gather input, provide updates, and address concerns
  • Evaluate IT initiatives based on measurable business outcomes
  • Share regular updates with stakeholders focusing on strategic alignment, impact, and progress
  • Stay current with industry trends, including advancements in Generative AI, to recommend innovative, future-driven solutions
  • Support processes for change management to ensure smooth adoption of new systems and workflows across the organization
Requirements
  • Background in requirements analysis, change management, and stakeholder management with a minimum of 9 years in business analysis or comparable roles
  • Knowledge of insurance processes and operations integrated with expertise in optimizing these workflows using technology
  • Familiarity with Generative AI fundamentals, demonstrating the ability to pinpoint use cases that deliver business value
  • Skills in analytical reasoning combined with strategic thinking to align IT capabilities with organizational goals
  • Understanding of IT systems and processes with the flexibility to translate technical capabilities into business solutions
  • Proficiency in project management for planning, execution, and stakeholder engagement
  • Competency in communication, negotiation, and interpersonal skills for working effectively with diverse teams
Nice to have
  • Expertise in Guidewire ClaimCenter and PolicyCenter for managing insurance claims or policy administration
  • Background in insurance claims and policy administration systems, as well as comparable industry applications
  • Understanding of industry-specific tools and practices for enhancing operational efficiency through IT solutions
Benefits
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Healthcare benefits
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn