Business Relationships Manager
Hybrid in Argentina
Business Analysis
& 9 others
Argentina
We are seeking a proactive and results-oriented Business Relationships Manager to connect business stakeholders and IT teams, delivering business value through cutting-edge technology solutions like Generative AI.
This position requires understanding organizational needs, identifying areas for improvement, and aligning solutions with strategic goals while fostering effective cross-functional collaboration.
Responsibilities
- Establish effective communication and collaboration as the primary liaison between IT teams and business units
- Cultivate strong relationships with stakeholders to gain insight into challenges, needs, and objectives
- Assess opportunities where IT and emerging technologies, including Generative AI, can deliver organizational value
- Define clear IT requirements based on business opportunities and challenges
- Coordinate with technical teams and stakeholders to create solutions leveraging technologies such as Generative AI
- Facilitate team workshops and meetings to gather input, provide updates, and address concerns
- Evaluate IT initiatives based on measurable business outcomes
- Share regular updates with stakeholders focusing on strategic alignment, impact, and progress
- Stay current with industry trends, including advancements in Generative AI, to recommend innovative, future-driven solutions
- Support processes for change management to ensure smooth adoption of new systems and workflows across the organization
Requirements
- Background in requirements analysis, change management, and stakeholder management with a minimum of 9 years in business analysis or comparable roles
- Knowledge of insurance processes and operations integrated with expertise in optimizing these workflows using technology
- Familiarity with Generative AI fundamentals, demonstrating the ability to pinpoint use cases that deliver business value
- Skills in analytical reasoning combined with strategic thinking to align IT capabilities with organizational goals
- Understanding of IT systems and processes with the flexibility to translate technical capabilities into business solutions
- Proficiency in project management for planning, execution, and stakeholder engagement
- Competency in communication, negotiation, and interpersonal skills for working effectively with diverse teams
Nice to have
- Expertise in Guidewire ClaimCenter and PolicyCenter for managing insurance claims or policy administration
- Background in insurance claims and policy administration systems, as well as comparable industry applications
- Understanding of industry-specific tools and practices for enhancing operational efficiency through IT solutions
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn