Business Relationships Manager

Location-specific conditions & benefits*

Argentina

We are seeking a proactive and results-oriented Business Relationships Manager to connect business stakeholders and IT teams, delivering business value through cutting-edge technology solutions like Generative AI.

This position requires understanding organizational needs, identifying areas for improvement, and aligning solutions with strategic goals while fostering effective cross-functional collaboration.

Responsibilities

Establish effective communication and collaboration as the primary liaison between IT teams and business units
Cultivate strong relationships with stakeholders to gain insight into challenges, needs, and objectives
Assess opportunities where IT and emerging technologies, including Generative AI, can deliver organizational value
Define clear IT requirements based on business opportunities and challenges
Coordinate with technical teams and stakeholders to create solutions leveraging technologies such as Generative AI
Facilitate team workshops and meetings to gather input, provide updates, and address concerns
Evaluate IT initiatives based on measurable business outcomes
Share regular updates with stakeholders focusing on strategic alignment, impact, and progress
Stay current with industry trends, including advancements in Generative AI, to recommend innovative, future-driven solutions
Support processes for change management to ensure smooth adoption of new systems and workflows across the organization

Requirements

Background in requirements analysis, change management, and stakeholder management with a minimum of 9 years in business analysis or comparable roles
Knowledge of insurance processes and operations integrated with expertise in optimizing these workflows using technology
Familiarity with Generative AI fundamentals, demonstrating the ability to pinpoint use cases that deliver business value
Skills in analytical reasoning combined with strategic thinking to align IT capabilities with organizational goals
Understanding of IT systems and processes with the flexibility to translate technical capabilities into business solutions
Proficiency in project management for planning, execution, and stakeholder engagement
Competency in communication, negotiation, and interpersonal skills for working effectively with diverse teams

Nice to have

Expertise in Guidewire ClaimCenter and PolicyCenter for managing insurance claims or policy administration
Background in insurance claims and policy administration systems, as well as comparable industry applications
Understanding of industry-specific tools and practices for enhancing operational efficiency through IT solutions

We offer/Benefits

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn